The company provides managed and unmanaged dedicated web hosting services to thousands of clients. Many of those clients are hosting resellers. Ewin added his thoughts on the most important technical considerations when setting up a reseller hosting account. Make sure you understand how to support your clients 247. (Say that 3 times over). The rest is pretty easy if youre comfortable with setting up your own website. That stuff can be learned. The successful resellers know how to set up a process to support their existing clients and bring in new sales. Master those two things and youre sure to win. Selecting the Best Reseller Web Host Research is going to be the key to selecting the very best reseller web host you can find. Whether its the word-of-mouth recommendation of a fellow designer, or online searches in search engines or forums, youll need to conduct some solid research to arrive at the best decision. Here are several suggestions on how to research a good reseller host. Experts on the Subject Im fond of turning to experts when my own knowledge is insufficient. Heres how several experts would go about researching a reseller web host. Monish Sood is Microsofts marketing manager for the worldwide hosting business and contributes to the Hosting Insights blog . He says, Word of mouth is the most powerful way to attract and retain customers. Reputation is everything when it comes to service. When I was with a reseller hosting company, our number one source of new customers was through customer referrals. We surveyed customers frequently to gauge satisfaction and asked one very important question: would you recommend us to a friend? At Microsoft, we use customer references to feature hosting partners in our hosting catalogs . As part of the Microsoft Partner Network, hosting providers are able to survey their customers on overall satisfaction. The results are used to help partners earn points towards achieving the Hosting Solutions competency, which provides many great benefits, such as being listed in the catalogsa great source of leads. Any good solution starts with defining ones own needs, says Aaron Phillips, vice president of operations with cPanel, Inc. Developers and designers have a lot of tough questions to ask themselves and then once the objectives have been answered they can seek a great solution. Levels of support, features, and reseller hosting companies all vary depending on the specific needs of individual developers and having some kind of defined needs list will go along ways. Finally when you have developed the needs and if you have a specific control panel or software package you like, you go to directly to the source (control panel companies website) to start your search. Affiliate marketing has diluted good information on the search engines. Mr. Phillips added, In the hosting industry their are many great choices and finding the one that best meets your needs will be worth every ounce of effort you put into it. William Toll, of NaviSite , suggests, A web professional should start with their own network: ask around and listen to both the good and bad news about different hosting options. They will then quickly build a list of what to look for and what to look out for.
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Reseller hosting is the perfect solution for this problem. Reseller hosting involves purchasing a hosting package in bulk from a web hosting provider, and then splitting that package into smaller plans to resell to individual users. The best thing about being a reseller is that you don't have to set up and manage your own server. All the technical details are handled by the web hosting company. Who benefits from reseller hosting services? Since it does not involve setting up and maintenance of servers, reseller hosting is one of the easiest ways of getting into the web hosting industry. It enables small web hosts to start offering hosting services at an affordable monthly cost. Once they have grown significantly, they can then set up their own dedicated or semi-dedicated server. Some of the people who would benefit from reseller hosting include: Web hosts who are starting off. Web hosting providers which are seeking to expand, but are not prepared to set up their own dedicated server. People who have multiple domain names that they wish to host under one package, instead of opening several hosting accounts. People who have a popular domain which requires a large amount of disk space and bandwidth. Website owners who require relatively small quantities of bandwidth and disk space. Many web hosting companies offer large packages which would be too much for a small site to use. Unbranded selling There are many reseller hosts who opt to provide unbranded reseller plans (also known as 'private label' plans). This basically means that they offer their web hosting services without revealing their identities to customers. Instead of branding the domain name of their server with their name or logo, they opt for an ambiguous domain name. This way, customers get the impression that the reseller host actually owns and manages its own servers. Overselling This refers to a situation where a web host sells accounts which exceed the amount of bandwidth and disk space allotted. For instance, a web host could be allotted 20,000MB of bandwidth and 2000MB of disk space. Let's say the web host decides to offer plans which constitute 4000MB of bandwidth and 400MB of space. This means that the web host can only sell five of those plans. Overselling is based on the assumption that the individual customer is not likely to use all the bandwidth or disk space allotted to them. As a result, the web host can go ahead to offer more plans hoping that customers don't exceed their allotted limits. Some web hosting companies don't allow overselling, while others give resellers the freedom to choose whether to oversell or not. Choosing a reseller account Selecting the right reseller web host can be a very confusing experience for many people. There are numerous resellers out there offering a wide variety of packages. In many cases, what you get is determined by how much you are willing to pay. Besides price, other factors you need to consider when choosing a reseller web host include: Uptime Support Communication Take time to carry out some research on different companies offering reseller hosting opportunities. Visit different forums online to find out what other people have commented concerning the services offered by these companies. One of the things you need to look out for is the uptime guarantee. Find a web host which has a reputation of offering 100% uptime. You could also get in touch with the company personally and make some inquiries. Don't hesitate to ask any questions, no matter how trivial it might seem. For instance, you could ask them about their policy on overselling (even if it is already outlined on their site).
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